FAQ: Can I have more than 1 Currency Code for 1 Debtor?

Many users have been doubt about this, can I have more than 1 currency for debtor. As sometimes, transactions are being traded in different currency such as USD or SGD. However, this is rarely happen. As such circumstance, AutoCount just allow 1 default currency for every debtor.

For example, Debtor currency is MYR, but trading is carried out using SGD.

-In Sales Invoice, you need to manual convert the SGD currency and use MYR to trade. System will default MYR for you. You cannot choose any currency.
- However, you can choose different currency in AR Payment

FAQ: Where can I check the quantity in-out of non stock control Item?

In AutoCount, when there is an in out of non stock control item in sales/purchase transactions, we cannot trace the item in Stock Card or Stock Balance Report. We doesn't know how many qty in out actually.

However, there is some ways to keep track the in out if these non stock control items.

1.) Monthly Sales Analysis/Monthly Purchase Analysis
2.) Print Invoice Detail Listing/ Print Purchase Invoice Detail Listing
3.) Multi Dimensional Sales Analysis (Extra Module)

These report may provide some useful & analytical information to you.

FAQ: Why I couldn't find Debtor when creating Invoice?

There are 2 possibilities:

1) You are using module "Filter By Salesman" and with the setting Document Control By Agent --> Apply Filter by Agent in Lookup Editor  (at Tools > Options > General > Application Setting)
This setting in used for control the sales or purchase agent to access other agent's customer. Meaning to say that agents only can access their own customers.

2) Debtor is set to Inactive. You may double check the setting at Debtor Maintenance.


There may some other possibilities:

1) Probably you have deleted the Debtor in Debtor Maintenance.

2) Debtor Account have been created as Normal Account under Account Maintenance.

3) Debtor Account not yet created